Contact Us: 412-781-5000

Service

Our friendly and knowledgeable service department will help with any of your service needs.

  • Online Order Entry.
    • MIS currently processes over 7,000 services and add/move/change work orders per year for our customers. MIS uses an online order entry system that allows you to place your work order then follow its real-time progress until completion. Other features include work order history, equipment detail and accounts payable status all done by site.
  • Onsite Technicians.
    • Full-time or part-time on-site service.
  • Onsite and Remote Support Options.
  • Offsite Phone System Backups.
  • Maintenance Agreements.
  • Hourly Contract Labor.
  • On Call Service
  • Outsourcing Solutions

Project Management

Our extensive vendor network, as well as understanding the importance of standardization has allowed us to successfully manage numerous projects for our clients, both nationally and internationally. MIS has a proven history of completing large projects on time and within budget.

  • Cloud-Based PM Software
    • Offers real-time customer information.
  • As-built Designs and AutoCAD Drawings
    • MIS can provide as-built designs and consult for all telecommunications infrastructure projects. Including professional CAd drawings and all horizontal and backbone testing results.
  • Project Specifications
    • MIS can assist in the development of a project specification and the creation of RFP’s for all infrastructure services.
  • National Vendor Network
  • Fully Insured and Trained Team Members
  • Certified Installers
    • MIS provides experienced technicians affiliated with the IBEW locals in Pa, Oh and Wv. Our technical staff has up-to-date training on our products. The clients we have had for many years have long-standing relationships and a comfort level with our technicians.